Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Basic Information

Which Payments Methods Are Available?

We support multiple payment methods, including PayPal, debit card, credit card, Western Union, wire transfer, Hong Kong Faster Payment System, WeChat, and Alipay. Please note that WeChat and Alipay only support transactions in Chinese Yuan (RMB).

What Service Are You Providing?

We engage in various businesses. We offer the sale of in-game currency, game boosting services, and game items. Occasionally, we also have a limited stock of pre-made game accounts available for purchase.

Can I Apply As Supplier With Your Company?

Currently, we have not publicly opened recruitment for partner organizations or individuals. However, if you are proficient in English or Chinese, you can contact our customer service for potential collaboration in the game currency supply and game boosting services.

Do I Need An Account To Place Order?

Registering an account is not mandatory for placing an order. You can still proceed with ordering and make payments without registering an account. However, by registering an account, it becomes easier to track your orders and view your order history.”

FAQ in Game Gold

What Delivery Methods Are Available?

According to different game settings, there are usually several types of trading methods supported, including face-to-face trade, auction house, mail, and guild bank. There may also be some special trading methods for certain mail transactions.

How Long Will I Get My Gold?

Typically, face-to-face trades are instant and can be completed within approximately 15 minutes. Mail, on the other hand, are usually completed within 1 hour. However, for some less popular games or servers, it may take up to 24 hours to complete a delivery. The specifics vary for each game, and more detailed information can be found on each game’s dedicated product page.

How Do I Track My Order?

We provide the following methods to check the order status:

  1. You can track the order status on the ‘Track‘ page.
  2. You can contact our online customer service to inquire about the order status.
  3. Whenever there is a change in the order status, we will proactively send an email notification to the customer.

Is Your Gold Legit?

We only provide our customers with safe and reliable in-game currency. Our gold coins come from long-term partnerships with professional players, and we have strict inspection and evaluation systems in place. Moreover, our gold coins undergo multiple security filters before being delivered to the customer’s account.

How To Keep Buyer's Account Safe?

  1. Selection of Safest Methods: We always prioritize the use of the safest gold trading methods available for each game to ensure the security of our customers’ accounts. Long-term cooperation and development rely on maintaining the utmost safety for our clients.
  2. Secure Gold Channels: Our gold coins are sourced entirely from in-game rewards, such as dungeons, raids, and auctions. This ensures that our gold channels are safe and reliable, minimizing the risk of any unauthorized or suspicious sources.
  3. Discreet Transactions: We never engage in advertising through in-game trade channels, and we frequently change the characters involved in the transactions. This ensures that the game publishers or administrators remain unaware of these third-party purchasing activities.

By implementing these precautions, we aim to provide a secure and trustworthy environment for all our customers and maintain the confidentiality of our services.”

FAQ in Game Boosting

Do You Need to Log in My Account?

Depending on the nature of the game-play, some team-based projects can be accomplished by our own team, while we provide the team for buyer. On the other hand, certain tasks require individual completion and can only be done through account sharing, for which the client needs to provide their account and password.

How Can I Provide You With My Account And Password?

We recommend that you provide your account and password through the online customer service, as it allows for quick verification and login.

How Do I Track My Order?

Whenever there is a change in the order status, we will send you an email notification. If you need to inquire about more precise order progress, you can do so through our online customer service.

Is There a Risk of Getting Banned?

We provide completely manual power leveling services, without the use of any third-party tools or cheats. Our activities are conducted just like those of regular players but with greater expertise, resulting in a very low probability of an account ban.

Can I Play The Game By Myself During The Power Leveling Process?

We do not recommend logging into your account yourself during the power leveling process. It is advised that buyers coordinate with our customer service to establish time segments, such as playing by themselves during specific hours each day and letting us handle the power leveling during other times. Additionally, if there is a special situation where you need to log in, please contact our customer service half an hour in advance to inform them, so that our staff can log out in advance to avoid any conflicts.

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